Overview
Whiteface is looking for exceptional employees who enjoy working in a fast-paced and fun environment to join our team! Perks include ORDA venue access, training, employee discounts, and you get paid too! There are full time year round and full and part time seasonal positions available. We want to help find you the perfect job at Whiteface, so please tell us a little about yourself by filling out our EZ Apply Form.
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Hear from current employees on why they love working for ORDA.
To submit your application or request more information, please contact:
Courtney Savage – Employee Experience Manager
5021 NYS Rt 86, PO Box 1980 | Wilmington, NY
Phone: (518) 946-2223 x8408
Whiteface offers a friendly work environment and is an equal opportunity employer.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected].
Year-Round Positions
Sales and Marketing Coordinator
Position Overview:
The Sales & Marketing Coordinator at Whiteface supports a broad range of sales and marketing projects and programming with a focus on enhancing the guest experience and delivering effective, multi-channel communication. This role involves tasks such as website updates, social media content creation and management, email marketing and newsletter production, college season pass sales, group sales, and coordination of weddings and events — including seasonal signature events such as Oktoberfest. The coordinator represents Whiteface and Lake Placid venues at trade and consumer shows, coordinates logistics for off-site events, organizes and supports event vendors, and collaborates with all departments to execute marketing projects and administrative tasks throughout the year. This position requires travel, including to Canada, and involves working on weekends and holidays.
Duties and Responsibilities:
- Sales and Marketing Support:
- Assist with website updates to ensure current and accurate information across all pages and booking touchpoints.
- Build, schedule, and analyze performance of email marketing campaigns and recurring newsletters (e.g., snow reports, event promotions, pass deadlines) using the organization’s email marketing platform.
- Support basic performance tracking and reporting across digital and social channels to inform future content and campaigns.
- Group Sales and Events:
- Oversee college season pass, bulk, and consignment sales.
- Conduct outreach and fulfillment for group sales.
- Coordinate and manage group and consumer ski shows.
- Handle wedding sales, coordination, and billing processes, including client communication, site visits, vendor coordination, and day-of logistics.
- Support planning and execution of seasonal signature events such as Oktoberfest, including scheduling, promotion, staffing coordination, and on-site logistics.
- Guest Services Assistance:
- Provide support to the Guest Services team as needed.
- Assist with the Youth Commission and Golden Opportunity Program.
- Event Coordination and Vendor Support:
- Collaborate with various departments to plan and execute events, from weddings and private functions to large-scale public events like Oktoberfest.
- Organize and maintain event vendor relationships, including sourcing, contracting, scheduling, and on-site support for caterers, rental companies, entertainment, and other third-party vendors.
- Serve as a point of contact for vendors before and during events to ensure smooth setup, execution, and breakdown.
- Coordinate logistics for multi-venue visits and reciprocal programs.
- Develop and maintain relationships with tour operators, ski clubs, colleges, and hotel sales managers.
- Administrative Tasks:
- Perform basic arithmetic for billing and invoicing.
- Maintain accurate records of vendor contracts, event budgets, and client communications.
- Assist with various marketing tasks and duties as assigned.
Relationships with Others:
- Work closely with the Sales & Marketing department at Whiteface.
- Collaborate with the ORDA Marketing Department and other departments at Whiteface to ensure cohesive marketing efforts.
Nature of Supervision:
- Report directly to the Sales & Marketing Manager.
- Notify the supervisor of any out-of-office travel, meetings, and tasks.
- Request vacation time in advance and obtain approval from the manager.
- Ultimately accountable to the Whiteface Sales & Marketing Manager.
Job Requirements:
- Familiarity with Microsoft Office applications, Adobe Suite, and email marketing/newsletter platforms.
- Working knowledge of social media management and scheduling tools.
- Ability to work weekends and holidays.
- Basic arithmetic skills for billing and invoicing.
- Excellent communication and organizational skills, including the ability to manage multiple vendors and events simultaneously.
- Ability to travel, including to Canada.
- Physically able to lift a 50lb box.
- Intermediate or better skier or snowboarder skills required.
Skills and Qualifications
- Associate’s Degree in marketing, business, or a related field.
- 2+ years of experience in a hospitality and tourism environment.
- Experience with event or wedding coordination and vendor management preferred.
- Energetic and enthusiastic attitude, with a flexible approach to working with customers in various capacities.
- Computer literate and proficient in Microsoft Office applications; experience with CRM, email marketing, or social media management platforms a plus.
Wage/Salary:
The salary range for this position is $50,545 to $72,785. The hiring range for this specific position is $50,545 – $55,600 per year. Final offer will be within the hiring range and will be dependent on qualifications and experience.
The Olympic Authority offers an excellent benefits package that includes paid leave (paid parental, sick, vacation, and personal time); paid holidays; health, dental, and vision insurance; long term disability and supplemental life insurance at preferred rates; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation.
Interested Candidates should email a letter of interest and resume with the subject heading,
“Sales and Marketing Coordinator” to:
[email protected]
Any offer of employment will be contingent upon the completion of a successful background check in accordance with the Olympic Authority’s Background Check Policy:
https://orda.org/wp-content/uploads/sites/7/2023/03/Background-Check-Policy.Revised.12.7.22.pdf
Background checks will be conducted by a Third-Party Administrator of the Olympic Authority’s choosing in compliance with the requirements of the New York State Fair Credit Reporting Act (General Business Law § 380) and the Federal Fair Credit Reporting Act (15 U.S.C. § 1681).
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer
Lift Maintenance Technician
The Olympic Regional Development Authority (Olympic Authority) is seeking a talented, motivated, mechanically inclined individual to work as a lift maintenance technician at Whiteface Mountain. The Lift Maintenance Technician is responsible for ensuring the safety and reliability of Whiteface lifts through monitoring, maintaining and repairing aerial ski lifts and conveyors in accordance with all applicable rules and regulations. The ideal candidate holds a competent mechanical/electrical skill set or shows aptitude to learn and practice in support of systems related to ski lift maintenance, operations, and safety.
Whiteface is in the northern Adirondacks and boasts the greatest vertical drop east of the Rockies at 3,430’. Whiteface was the location for the alpine events of the 1980 Olympics and is home to 11 lifts that include an 8 person gondola, 2 detachable quads, 6 fixed grip lifts, and 2 enclosed conveyors.
Work is performed on-site and outdoors at Whiteface Mountain in all weather conditions. Some work may be performed at heights of up to 100 feet. Weekend and Holiday work will be required as will work outside the normal workday as is necessary to fulfill obligations. Occasional travel may be required.
Essential Duties (this list is not exhaustive):
- Maintain, repair, operate and clean lift equipment under the direction of the Lift Maintenance Department Supervisor
- During operating season execute routine lift checks for any existing or potential problems, and plan maintenance and Daily checks include but are not limited to the following:
- Visually inspect chairs
- Line checks: check sheaves for problems such as bad bearings, liner wear, flat spots
- Drive checks: check all machinery and mechanical parts of the drive station, including fluid levels, brake pads, and hoses
- Return checks: check carriage, guide sheaves, counterweight cables, height of counterweight, return bull-wheel, and liner
- Conduct necessary minor adjustments, preventive maintenance, and repair or replace worn/broken parts
- When mechanical problems are reported, locate and diagnose problems, and plan and perform necessary repairs, and report/document all issues and repairs
- Maintain written logs and records of all maintenance and repair work done
- Maintain accountability for tools, equipment and shop work areas
- Execute off-season preventative maintenance and repair:
- Conduct safety inspections and identify needs for maintenance and repair
- Correct issues identified
- Ensure lift are safe and operable for the upcoming season and will pass annual New York State Department of Labor inspection
- Maintain written logs and records of all maintenance and repair work done
- Maintain accountability for tools, equipment and shop work area
- Provide support to other operational departments as requests
- Adhere and contribute to all safety procedures and protocols and report identified hazards
- Perform other tasks as
Minimum Qualifications
Must be able to lift up to 50 lbs.
Other Considerations
Should be a self-motivator who is able to work independently on assigned tasks as well work cooperatively as a member of the lift maintenance team.
Wage – Wage consideration is given for advanced skills and experience: with the entry rate at $21.54/hr. at a Grade 14 to $24.97/hr. at a Grade 16 for individuals with 3 years of mechanical/electrical experience or prior lift maintenance experience. The Olympic Authority offers an excellent benefit package including paid leave (parental, vacation, holiday, sick and personal time); participation in the NYS and Local Retirement Systems; health, dental, and vision insurances; and optional participation in the NYS Deferred Compensation Plan.
Interested candidates should email a letter of interest and resumé with the Subject Line of “Lift Maintenance Inquiry” to:
Whiteface Employee Experience Manager
[email protected]
The Olympic Authority is an Affirmative Action/Equal Opportunity Employer
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474- 6988 or via email at [email protected].
Volunteer Opportunities
Get to know Whiteface with our Mountain Hosts who are the living embodiment of Whiteface’s brand and lifestyle! In addition to free orientation tours, they offer information on terrain, facilities, lessons, and rentals. The goal of the Mountain Host team is to provide enhanced guest experiences with an increased focus on safety both on and off the mountain.
While a certain level of skiing/riding skill is encouraged, it is not required to be a great Mountain Host. The best Mountain Hosts are those who love the sport of skiing/riding, enjoy sharing it with others, and want to help our guests have a safe, memorable, and enjoyable experience at Whiteface.
Get Involved!
We are looking for snow sports enthusiasts who want to interact with guests both on and off the hill promoting safety and providing enhanced guest experiences. In exchange for 20 volunteer days, Mountain Hosts receive awesome mountain perks like a season pass for the 2026/27 season and free tickets to share with friends and family.
Interested in learning more about becoming a Whiteface Mountain Host? Please submit an inquiry and a Whiteface staff member will be in touch with you soon!
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