Contact Us | Whiteface Mountain

Contact Info
General Inquiries
Customer Service
Lost & Found

Contact Info

Physical Address

5021 Route 86, Wilmington, NY 12997

Mailing Address

PO Box 1980, Wilmington, NY 12997

Important Phone Numbers

(518) 946-2223
(877) SKI-FACE (snow report)

For help planning your trip to Whiteface Mountain or any general inquiries, complete the General Inquiries form below.

General Inquiries »

For questions, changes or cancellation requests regarding an order—whether you purchased online or in-person—complete our Customer Service form below.

Customer Service »

If you have lost any item(s) at Whiteface, please fill out the Lost & Found Form below, and our Guest Services staff will contact you if and when your item is returned.

Lost & Found »

General Inquiries

Need help planning your trip to the Whiteface Mountain? Please fill out the form below and someone will email you back shortly.

Whiteface - Contact Us

Name*
First Last
Email*
Phone
Subject*
Comments*
Comments
This field is for validation purposes and should be left unchanged.

Customer Service

For questions, changes or cancellation requests regarding your order, please complete the form below and a customer service representative will be in touch shortly!

Customer Service Request Form

Name*
First Last
Email*
Phone
Mailing Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
I am looking to:*
Order Number (for online purchases)
This can be found on your confirmation email and/or your print@home ticket(s) (e.g. 19831623)
WTP #

This can be found on the back of your SKI3 RFID card at the bottom (14 digit alpha numeric number)
Delivery Method*
Order*
NEW CONFIRMATION #*
Please enter the confirmation number for your newly purchased tickets.
CONFIRMATION # YOU WANT CANCELLED*
Please enter the confirmation number you are canceling.
Delivery Method*
Please provide additional details regarding your request:
Email
This field is for validation purposes and should be left unchanged.

Lost & Found

If you have lost any item(s) at Belleayre, please fill out the Lost & Found Form below, and our Guest Services staff will contact you if and when your item is returned.

Whiteface Lost & Found

1. Contact Information
Please complete the following information so we may contact you in case your items have been found.
Name*
First Last
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone
2. Lost Item(s)
Please Choose the type of item(s) you lost.*
Upload Photo of Lost Item
Drop files here or

Accepted file types: jpg, Max. file size: 15 MB, Max. files: 3.
Photos must be in jpg format and cannot exceed 1.46MB
Describe the lost item below:*
(Provide unique details if possible. For example: phone lock screen, colors, size, manufacturer, etc.)
When did you lose this item?*
MM slash DD slash YYYY
Enter any details about where your items was last seen:*
(For example: lodge name, trail, lift, restaurant, etc.)
Phone
This field is for validation purposes and should be left unchanged.