27 Nov 2021 1:25 pm The Face Lift is currently on hold. The Cloudsplitter Gondola is not taking foot passengers at this time, we are however loading skiers and riders. Updates as they occur.
Should I take a ski or snowboard lesson?
Many would-be skiers and riders have headed out on the hill with the best of intentions accompanied by friends or relatives eager to get them started, but a good skier isn’t necessarily an effective teacher. Our ski and snowboard instructors are experienced in demonstrating the proper techniques to get you on your feet and learning fast, and they’ll make sure you’re on the best trails for your skill level. In a nutshell: A lesson will help you to get the most out of your experience on the mountain!Lessons & Programs »
Do I need to make a reservation?
Reservations are strongly recommended for Private Lessons and Kids Programs. Please contact us at (518) 946-2223 x3 to make a reservation. All reservations are to be paid in full when booked and are non-refundable within 72 hours prior to arrival. Reservations canceled before the 72 hours are subject to a 15% cancellation fee. Reservations for ages 13+ group lessons are not necessary.Reservations »
Where do I go for my lesson?
All lessons and programs for all ages will begin at the Bear Den Lodge at Bear Den Mountain. Private lessons will meet either at Bear Den Lodge or the Main Base Lodge, depending on the participant’s age and ability. You may drop off your gear in the loading and unloading zones at Bear Den Mountain Base Lodge before parking in one of our two lots. Please note the name of the lot you are parked in so you can properly inform the shuttle bus driver upon your return to your car at the end of the day.Directions »
When should I arrive for my lesson?
You should plan on arriving at the mountain at least 45 minutes prior to your scheduled lesson or program, to ensure you have enough time to park, unload, register and get outfitted with your rental equipment. During holiday periods you may want to arrive earlier. Generally, our lessons begin at 10:00 am and 1:30 pm, but please refer to the details on your specific lesson or program to confirm.
What should I wear for my lesson?
When skiing or riding, temperatures can vary at different times of the day and also on different areas of the mountain. Below is a list of suggested clothing and gear to ensure that you are comfortable for the duration of your lesson:
Please note: We do not rent winter clothing. If you forget any of your gear or are unable to borrow or purchase the items listed above before your lesson, stop by Brookside Apparel at the Main Base Lodge or the satellite location at the Bear Den Lodge, and our staff will make sure you have what you need!
What should I do with my belongings while I am in my lesson?
Lockers are available on both levels of the Main Base Lodge and the ground level of the Bear Den Lodge, as well as bag check and overnight ski storage in the lower level of the Main Base Lodge. If you plan to keep your valuables on your person while skiing or riding (e.g. keys, wallet, cell phone), make sure they’re secure in a zippered pocket and will not fall out easily. We also provide ski and snowboard racks for temporary storage at several locations throughout the mountain (you may secure your equipment with your own lock or rent a lock from Brookside Apparel at the Main Base Lodge).Lockers »
Can I rent equipment on the mountain?
Yes! In fact, our Adult Beginner programs—Parallel from the Start and Learn to Snowboard—as well as our intermediate Ski & Ride Better program include equipment rentals. We also carry a high-performance line of rentals for more advanced skiers. Rentals are available at both the Main Base Lodge and the Bear Den Lodge. Please check the details for your specific lesson or program to see if rentals are included or not.Rentals »
Are lift tickets included in my lesson or program?
Lift tickets are included in the price of some but not all lessons and programs. The best way to find out if a lift ticket is included is to check the information listed for your specific lesson or program. Feel free to give us a call us at (518) 946-2223 (option 3) for more information!Lift Tickets »
Do lessons include lunch?
Full-day group lessons for ages 1-12 include lunch. If you would like to bring additional snacks, you may do so as long as they do not contain nuts. Our facilities are nut-free.Dining »