Overview

We had a great season last year and are looking forward to another safe and healthy season for our guests and staff. While some things have changed, we remain committed to maintaining certain health measures to help our guests and employees stay healthy and safe.

 

Know Before You Go Information 

  • Advanced tickets are recommended.
  • Face coverings are recommended when you cannot be socially distanced from unknown individuals and while in bus transportation.

We thank you for your cooperation and understanding.

Guidelines and Info

GENERAL

While mask mandates have been lifted, face coverings are recommended and as a precaution to protect and prevent contagious disease spread. Please stay home if you are sick or experiencing symptoms.

PURCHASING TICKETS

It is recommended that tickets be purchased online in advance.

GONDOLA AND LIFTS

Face coverings are recommended on chairlifts and in the gondola when riding with unknown individuals. Please be respectful of personal space and leave windows open in gondola cabins.

SHUTTLES, BUSSES, AND PUBLIC TRANSPORTATION

Face coverings are recommended on shuttles, busses, and public transportation.

LOST & FOUND

We will discard any face masks, hand coverings (gloves, mittens, etc.), and any items other than hard goods.

SNOWSPORTS LESSONS & PROGRAMS

Face coverings are recommended for participants during lessons including while riding on chairlifts and in the gondola.

FOOD AND BEVERAGE

Crock pots, cooking devices, and coolers are not allowed. Food cannot be stored at tables, locker rooms, or other public spaces. If you are bringing your own food, it should fit into a personal pack and not be left in the lodge. At high-capacity time periods please be respectful of fellow skiers and boarders and limit your time at tables.

OUR TEAM

At Whiteface, we adhere to the same health and safety protocols as we expect of our guests. We operate with increased frequency of cleaning procedures and a deep clean at night, maintain hand sanitizer stations throughout our venues for guests and employees, and maintain physical barriers at high interaction points like ticketing locations and service areas. Each team member also undergoes a daily health screening prior to every shift.

Our venues follow state and local guidelines, and we appreciate everyone’s understanding if guidelines evolve.  Your safety, our safety and the safety of our community is a priority for us. Thank you for your cooperation and we look forward to a healthy and safe season here at Whiteface.